REAL-WORLD MANAGEMENT

The Reality of Public Service Management in England

by | Aug 13, 2022 | Management | 0 comments

The Reality of Public Services Management in England!

The book Targets and Terror lifts a lid and provides an insider’s view of the true nature of management in England’s public services. It describes the highly negative impacts of the plethora of targets that exist, the wide-ranging behaviours of staff – not all of which are positive, the poor standards of performance management, why teamwork sometimes succeeds but just as often fails, and how setting strategy is a wobbly enterprise in the face of an ever-changing political environment. If you ever find some other management textbooks a little esoteric and divorced from the realities of organisational life you are not alone.  This book aims to set the record straight! Author William Barclay is a professionally qualified manager with many years of experience in public services. https://www.amazon.co.uk/Targets-Terror-Englands-Management-Revolution/dp/1916035388

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William Barclay

William Barclay is a professionally qualified manager who has worked in UK public services delivery roles, as a team leader and for many years as a senior operations manager. He experienced first-hand the introduction of the Targets and Terror approach and its subsequent development. His particular management interests are supply chain and process design, implementation, developing teams, training and personal development, and change management.