DO MANAGEMENT TARGETS WORK?

The book Targets and Terror provides a fascinating account of the reality of management in English public services. A new style of managing people has taken hold. On its introduction, hundreds of achievement targets were introduced, league tables put in place to compare performance, and sanctions including dismissal applied to workgroups and individuals judged to have underperformed. Have these Targets and Terror regimes helped or hindered? The book describes in detail how major damage was caused by unintended consequences, gaming and harmful effects on staff. It also provides a graphic account of real-world public service management – the grand, the grind and the grotesque. Guidance is provided on the use of targets, teamwork, managing people, managing teams, performance management, motivation, and job satisfaction. A new team development methodology is described – R Squared – based on the central importance of setting up team roles and maintaining effective working relationships. https://www.amazon.co.uk/Targets-Terror…/dp/1916035388 #management #targets #teamwork